What is ResReturn?
ResReturn is a returns management platform for e-commerce brands: an exchange-first returns portal, instant store credit, an EU-compliant withdrawal button, a no-code returns policy engine and returns analytics — live on Shopify, Ticimax and ikas.
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Six jobs, one returns platform.
Exchange-first resolution
Offers the right size, another variant or product, then store credit with an optional bonus — and a refund last.
Instant credit
Releases store credit on the carrier's first scan, gated by fraud checks, with automatic clawback.
EU withdrawal button
Login-free, two-step withdrawal function for Directive 2023/2673 — free forever outside Shopify.
No-code policy engine
Return windows, final-sale categories, fraud thresholds and legal basis in one readable rule set.
Returns analytics
Return rate, reason hotspots by product, exchange success and recovered revenue.
Fit layer (optional)
For apparel: structured size reasons feed YourSizer's size recommendations.
Built for brands that would rather keep the sale.
- Shopify, Ticimax and ikas stores (T-Soft in early access; WooCommerce coming)
- Fashion and apparel brands where fit drives returns
- Stores selling into the EU that need the withdrawal button
- Turkish e-commerce teams that need Turkish, KVKK and distance-sales coverage
From return request to retained revenue in five steps.
- 01
Start
The shopper opens the returns portal from your store and finds the order.
- 02
Tell us why
They pick items and a structured reason — for apparel, the body area and direction.
- 03
Resolve
Policy rules decide eligibility; exchange and credit are offered before a refund.
- 04
Ship
The parcel ships; on first scan, instant credit or the exchange is released.
- 05
Learn
Reasons flow into analytics so you can fix the products that leak revenue.
Integrations
Where ResReturn runs today.
Live on Shopify (app with customer-account extension) and Ticimax (web-service adapter with store credit and coupons). ikas is live too (OAuth self-onboarding, store credit as coupon codes). T-Soft is in early access; WooCommerce, Magento and ideasoft are on the roadmap. A REST API with idempotency keys and HMAC-signed webhooks covers custom builds.
Pricing
Shopify: ResReturn Plus, $99/month with a 7-day free trial, billed by Shopify. Ticimax, ikas, T-Soft and custom platforms: Withdrawal plan free forever; Starter €39/month (€29 billed annually, up to 150 returns/month); Growth €129/month (€99 billed annually, up to 750 returns/month); Scale custom. Flat rate — no revenue share.
See pricingFrequently asked questions
What is ResReturn?
ResReturn is a returns management platform for e-commerce brands: an exchange-first returns portal, instant store credit, an EU-compliant withdrawal button, a no-code returns policy engine and returns analytics — live on Shopify, Ticimax and ikas.
Who makes ResReturn?
ResReturn is a YourSizer product, built in Istanbul, Türkiye. YourSizer also makes AI size recommendation and virtual try-on software for fashion e-commerce.
Which platforms does ResReturn support?
Shopify, Ticimax and ikas are live. T-Soft is in early access; WooCommerce, Magento and ideasoft are on the roadmap, and a REST API with webhooks supports custom builds.
How much does ResReturn cost?
On Shopify, ResReturn Plus is $99/month with a 7-day free trial, billed by Shopify. On Ticimax, ikas and T-Soft: Withdrawal plan free forever, Starter €39/month, Growth €129/month, Scale custom. No revenue share.
Does ResReturn take a share of recovered revenue?
No. Pricing is a flat rate per plan; ResReturn does not take a percentage of exchanges or credit.
Does ResReturn handle the EU withdrawal button?
Yes. It provides the login-free, two-step withdrawal function required by Directive 2023/2673 from 19 June 2026, and routes each request by legal basis.
Is ResReturn only for fashion?
No. Any e-commerce store can use it. Fashion brands get an extra option: structured size reasons that can feed YourSizer's size recommendations.
How is ResReturn different from Loop, AfterShip Returns or Narvar?
It is live on Ticimax as well as Shopify, includes the EU withdrawal button, publishes flat prices and offers an optional fit layer. See our comparison pages for a sourced, side-by-side view.
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