How do I manage returns on Shopify with ResReturn?
Install the ResReturn app on your Shopify store, approve access, and ResReturn maps your orders, products and variants automatically. Shoppers start returns from a branded portal or from the return button in their Shopify customer account; exchanges, store credit and refunds are written back to Shopify. ResReturn Plus is $99/month with a 7-day free trial, billed by Shopify.
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resreturnshopifyOAuth app · GraphQL Admin API · customer-account extension
- Orders, line items and fulfilment status
- Products, variants and inventory for exchanges
- Store credit, discounts and refunds written back
- Return button in the Shopify customer account
- Webhooks for order and return events
Live in four steps.
- 01
Install
Add ResReturn from Shopify and approve the requested access.
- 02
Map
Orders, products and variants are mapped automatically.
- 03
Set rules
Choose return windows, the outcome ladder and fraud thresholds.
- 04
Go live
Link the portal and enable the customer-account return button.
Pricing
ResReturn Plus — $99/month, 7-day free trial, billed by Shopify on your store invoice.
Frequently asked questions
Do I pay ResReturn directly on Shopify?
No. Shopify merchants subscribe through Shopify; the plan appears on your Shopify invoice.
Can shoppers return from their Shopify account?
Yes. A customer-account extension adds a return option to the order in the shopper's Shopify account.
Does it replace Shopify's native returns?
It adds an exchange-first portal, instant credit, policy rules and analytics on top; our migration guide explains how to move off native returns.