Solutions · Fashion & apparel

fit is why fashion comes back. fix the fit.

Up to two-thirds of apparel returns are size & fit. ResReturn turns that return into an exchange, captures the fit signal on every order, and feeds it back so the next size is right the first time.

Size & fit nativeExchange-firstEU 2023/2673 ready
The fashion returns problem

a refund box can't tell you why it didn't fit.

Most returns tools end the relationship with a refund and drop the reason into a text field nobody reads. For apparel that's the worst possible outcome — you lose the sale and the single most valuable thing the return could have told you: how the garment actually fit.

~66%
of apparel returns
are size & fit
>95%
size-exchange target
kept as a sale
−10–20%
fit-return rate
over 1–2 seasons
Start a return
live

Merino Crew Knit

Stone · Size M · €89

Why are you returning?

Size & fit
Wrong item
Quality issue
Changed my mind
Continue

built for the way clothes get returned.

Pinpoint the fit issue

Shoulder, chest, waist, hip — a body-map captures where and how it didn't fit, garment by garment. No free-text guesswork.

Exchange before refund

The ladder offers the right size first, then bonus store credit, then a discount code — keeping the sale instead of reversing it.

Learn every season

Each return labels the fit-graph, so the next shopper gets a better size recommendation and the return never happens.

EU-ready by default

The 2023/2673 withdrawal button ships free, and legal-basis routing keeps final-sale and withdrawal rules straight.

For apparel brands

turn fit returns into repeat sales.