see what your returns are really costing you.
Most stores treat returns as a refund queue. Move the slider and watch what changes when every return is resolved as an exchange or credit first — and when the fit-graph stops the return from happening at all.
Assumes a typical store keeps 18% of returns as exchange/credit today; ResReturn's exchange-first ladder keeps 62%, and the fit-graph cuts fit-related returns ~15% over 1–2 seasons. Directional, not a quote.
the math behind the number.
Two levers move the result. First, resolution: the exchange-first ladder steers a return toward an exchange, bonus store credit, or a customer-locked discount before it ever reaches a refund — keeping the sale instead of reversing it.
Second, prevention: every resolved return labels the fit-graph, so the next shopper gets a better size recommendation and the fit-related return never happens. Fewer returns, kept revenue, and a reason captured as a structured signal — not a free-text box.
See it on your catalog